At Hudi Rooms, we strive to provide clarity regarding our cancellation and refund policies for different services. Please read the policy carefully before making a booking or purchase.
1. Lodge Stays
- No Refund: All lodge stay bookings are non-refundable. Once a booking is confirmed, cancellations will not be eligible for any refund.
2. Apartment Bookings
- Cancellation Before Check-in: If a booking is canceled at least 7 days before the check-in date, a 50% refund will be issued.
- Cancellation Within 7 Days of Check-in: No refund will be provided.
- No-show Policy: If the guest does not check in on the booking date, no refund will be issued.
3. Apartment Purchases
- All apartment purchases are final. Hudi Rooms does not provide refunds for apartment sales.
- Buyers are responsible for verifying all property details before purchase.
4. Service Bookings
- Service bookings may be eligible for a refund depending on the service provider’s policy.
- Refund requests must be made within 24 hours of booking.
5. Processing of Refunds
- Eligible refunds will be processed within 7-14 business days from the date of approval.
- Refunds will be issued using the original payment method.